Emergency calls and the National Relay Service

pic of Emergency contact centre factsheet

Emergency Services operators will receive, from time to time, emergency calls via the NRS from people who are deaf, or have a hearing or speech impairment.

This factsheet provides some basic info on how relay calls work and how the NRS handes emergency calls.


Emergency calls



Make an internet relay call Make a captioned relay call

24-hour relay call numbers

  • TTY/voice calls

    133 677

  • Speak & Listen

    1300 555 727

  • SMS relay

    0423 677 767

Make other relay calls
– all the numbers you need