Bill's story

Bill's dramatic hearing loss coincided with his wife’s hospitalisation, resulting in a family crisis. Bill was at home alone and unable to use the phone to get vital information on his wife’s condition. See this short video on how Bill and his family found a timely solution in the National Relay Service.


Deaf or hearing impairment

TTY calls




Make an internet relay call Make a captioned relay call

24-hour relay call numbers

  • TTY/voice calls

    133 677

  • Speak & Listen

    1300 555 727

  • SMS relay

    0423 677 767

Make other relay calls
– all the numbers you need