A message from users of the NRS

The message asks call centre staff to remember that they will from time to time receive calls via the NRS. Even though NRS users have hearing or speech impairments they are customers too and need the same level of professional service as anyone else.

If you like this you might want to see more films about NRS users. See our love story here!


Business and government


Auslan and captions

Make an internet relay call Make a captioned relay call

24-hour relay call numbers

  • TTY/voice calls

    133 677

  • Speak & Listen

    1300 555 727

  • SMS relay

    0423 677 767

Make other relay calls
– all the numbers you need