Resources

Want to find out more about relay calls? Browse our resources list below or sort by by topic and media type.

You can watch our video clips and download PDFs of our publications. You can also order the printed publications and DVDs using our order form.

Showing All media

Type Title Topic Format
Publications A call through the National Relay Service Business and government Factsheets
Downloadable PDF
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Publications Account forms General Forms
Downloadable PDFs
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Publications An introduction to relay calls Deaf or hearing impairment, Little or no speech, General Factsheets
Downloadable PDF
more more
Online videos Call an NRS user Deaf or hearing impairment, Little or no speech, Support Captioned more more
Online videos Call costs (in Auslan) Support, General Auslan and captions more more
Online videos Call privacy (in Auslan) Support, Policy Auslan and captions more more
Publications Captioned Relay calls Deaf or hearing impairment, Captioned Relay, Support Factsheets
Downloadable PDF
more more
Publications Complaints policy Policy Other publications
Downloadable DOCX
more more
Online videos Equipment you need to make a relay call (in Auslan) Support, Equipment Auslan and captions more more
Publications Help me stay in touch Deaf or hearing impairment, Support Posters
Downloadable PDF
more more
Publications Internet Relay calls Internet Relay, Support Factsheets
Downloadable PDF
more more
Online videos It's your call Deaf or hearing impairment, Support Captioned more more
Publications Jitka: did you know you could be having a phone call with me? Deaf or hearing impairment, Business and government, General Posters
Downloadable PDF
more more
Online videos Joining the NRS community (in Auslan) Business and government, Policy, General Auslan and captions more more
Publications Kathryn: did you know you could be talking to me? Deaf or hearing impairment, Business and government, General Posters
Downloadable PDF
more more
Online videos Lynn's story Deaf or hearing impairment Captioned more more
Online videos Making a call to someone who uses the NRS Deaf or hearing impairment, Little or no speech, General Captioned more more
Publications Making phone calls when you have little or no speech Little or no speech, Internet Relay, Support Factsheets
Downloadable PDF
more more
Publications Murph: did you know you could be talking to me? Deaf or hearing impairment, Business and government, General Posters
Downloadable PDF
more more
Online videos NRS app Deaf or hearing impairment, Little or no speech, NRS app, Internet Relay, Support, Equipment Captioned more more
Publications NRS app Little or no speech, NRS app, Internet Relay, Captioned Relay, Video Relay, Support Factsheets
Downloadable PDF
more more
Publications NRS app poster Deaf or hearing impairment, Little or no speech, NRS app, Internet Relay, Captioned Relay, Video Relay, Support Posters
Downloadable PDF
more more
Online videos NRS Customer Charter (Auslan version) General Auslan and captions more more
Publications NRS plans Policy, General Other publications
Downloadable PDFs
more more
Online videos Quiet signs of love Deaf or hearing impairment, Internet Relay, General Auslan and captions more more
Online videos Receiving calls through the National Relay Service Business and government Captioned more more
DVDs Receiving calls through the National Relay Service Support, Business and government Without captions more more
Online videos Rose's story Little or no speech, General Captioned more more
Online videos See how to make an SMS Relay call SMS Relay, Support Auslan and captions more more
Online videos See how to make a Speak & Listen call Little or no speech, NRS app, Support Captioned more more
Online videos See how to make a Speak & Listen emergency call Little or no speech, NRS app, Support, Emergency calls Captioned more more
Online videos See how to make a Speak & Read call Deaf or hearing impairment, TTY calls, Support Captioned more more
Online videos See how to make a Speak & Read emergency call Deaf or hearing impairment, TTY calls, Support, Emergency calls Captioned more more
Online videos See how to make a Type & Listen call Little or no speech, TTY calls, Support Captioned more more
Online videos See how to make a Type & Listen emergency call Little or no speech, TTY calls, Support Captioned more more
Online videos See how to make a Type & Read call Deaf or hearing impairment, TTY calls, Support Captioned more more
Online videos See how to make a Type & Read call (Auslan version) Deaf or hearing impairment, TTY calls, Support Auslan only more more
Online videos See how to make a Type & Read emergency call Deaf or hearing impairment, TTY calls, Support, Emergency calls Captioned more more
Online videos See how to make a Type & Read emergency call (Auslan version) Deaf or hearing impairment, TTY calls, Support, Emergency calls Auslan and captions more more
Online videos See how to make a Video Relay call Deaf or hearing impairment, Video Relay, Support Auslan and captions more more
Online videos SMS Relay and calls to emergency services (in Auslan) Deaf or hearing impairment, Little or no speech, SMS Relay, Support, Emergency calls Auslan and captions more more
Publications SMS Relay calls Deaf or hearing impairment, Little or no speech, SMS Relay Factsheets
Downloadable PDF
more more
Online videos SMS Relay: frequently asked questions (in Auslan) SMS Relay, Support Auslan and captions more more
Publications Speak & Listen calls Little or no speech, NRS app, Support Factsheets
Downloadable PDF
more more
Publications Speak & Listen profile forms Little or no speech, NRS app Forms
Downloadable PDFs
more more
Publications Speak & Read calls Deaf or hearing impairment, TTY calls, Support Factsheets
Downloadable PDF
more more
Online videos Take my call Deaf or hearing impairment, Business and government Captioned more more
Online videos Tips for using SMS Relay (in Auslan) Deaf or hearing impairment, SMS Relay, Support Auslan and captions more more
Online videos Tips for using Video Relay (in Auslan) Deaf or hearing impairment, Video Relay, Support Auslan and captions more more
Online videos True stories about hearing impairment - Murph Deaf or hearing impairment, General Captioned more more
Publications TTY new profile request form Deaf or hearing impairment, Little or no speech, TTY calls Forms
Downloadable PDF
more more
Publications Type & Listen calls Little or no speech, TTY calls, Support Factsheets
Downloadable PDF
more more
Publications Type & Read calls Deaf or hearing impairment, TTY calls Factsheets
Downloadable PDF
more more
Publications Uncle Michael: did you know we could be yarning on the phone? Deaf or hearing impairment, Indigenous Posters
Downloadable PDF
more more
Online videos Video Relay and calls to emergency services (in Auslan) Deaf or hearing impairment, Video Relay, Support, Emergency calls Auslan and captions more more
Publications Video Relay calls Deaf or hearing impairment, NRS app, Video Relay, Support Factsheets
Downloadable PDF
more more
Online videos Video Relay: frequently asked questions (in Auslan) NRS app, Video Relay, Support Auslan and captions more more
Online videos Yarning with your mob Deaf or hearing impairment, Support, Indigenous Captioned more more
Make an Internet Relay call Make a Captioned Relay call

24-hour relay call numbers

  • TTY/voice calls

    133 677

  • Speak & Listen

    1300 555 727

  • SMS Relay

    0423 677 767

Make other relay calls
– all the numbers you need