News and events

Big improvements in NRS are coming

8 February 2013

The government today announced the successful tenderers for new contracts to deliver the NRS. This follows a competitive tender process that began last August. These contracts, which start on 1 July and ...

NRS sponsors accessible film festival

2 December 2012

The National Relay Service is sponsoring the Access All Areas Film Festival – a series of events providing accessible screenings of Australian features and short films to venues around Australia. Movie watching ...

Make sure you are not caught by a scam call

12 October 2012

Sometimes the NRS is used by people making calls trying to rob trusting NRS users on the other end of the phone line. Generally these types of calls, or scams, are rare. ...

Making call centres ‘relay service ready’

8 July 2012

People working in call centres do an important job in managing the contact between businesses and their customers. But sometimes the needs of the one in six Australians with a hearing impairment ...

NRS best in show!

28 June 2012

Yesterday, the NRS received a special award - Best Exhibitor - at the national conference of Speech Pathology Australia in Hobart. The NRS attends many conferences and expos each year. Our goal ...

Lawyer makes headlines for the NRS

1 June 2012

Kathryn O'Brien, a Brisbane lawyer who relies on the NRS to make phone calls to do her work, has been featured as one of Women’s Weekly magazine’s ‘Women We Admire’ in their ...

More mobile devices compatible with internet relay

31 May 2012

Internet relay calls can now be made on more mobile phones and tablets following the release of a new version of internet relay in May. Internet relay calls can be made on ...

Quiet Signs of Love wins over Rome!

21 May 2012

The NRS film Quiet Signs of Love has won the award for Best Hearing Short at the First Rome Deaf Film Festival, Cinedeaf. Senator Stephen Conroy, Minister for Broadband, Communications and the ...

No more IT firewall problems with internet relay

18 May 2012

The NRS has released a new version of internet relay with some important improvements for users. Making calls from behind IT firewalls Some users, often employees of large organisations, have difficulty making ...

Survey of health professionals and the NRS

10 May 2012

The NRS works closely with health professionals such as audiologists, audiometrists, speech pathologists, nurses, social workers and occupational therapists. It’s important that professionals such as yourselves, who are respected by people with ...

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