News and events

Hearing Awareness Week 2015

22 June 2015

Hearing Awareness Week is an annual initiative that raises awareness for the needs of Australians who are deaf or hearing impaired. Each year the NRS celebrates the campaign by working with hundreds ...

Opal is now Relay Service Friendly

19 June 2015

Opal's Customer Care is at the forefront of accessibility best practice after working with the NRS and recently completing the NRS Relay Service Friendly program. Opal is the only smartcard ticket for ...

A busy month for NRS staff

25 May 2015

This month has seen a lot of promotional work for NRS outreach staff attending four major conferences around the country. At each of these conferences we have set up stalls and talked ...

NRS goes to the movies

11 May 2015

The NRS has been promoting its services to the wider community through an innovative ad on cinema screens this year. The 60-second ad, It's your call, features Rosemary, a go-getting senior with ...

NRS partners again with Young at Heart Film Festival

29 April 2015

The NRS has teamed up once more with the Young at Heart Seniors Film Festival. This is the second year that the NRS has joined the festival as a Partner and sponsor ...

NRS during the storms

22 April 2015

The NRS has not been affected by the recent East Coast storms. You can call Triple Zero, State Emergency Services, 106 (on your TTY) and family and friends via the service. The ...

Emma Scanlan joins NRS advisory committee

3 March 2015

Audiologist Emma Scanlan has been appointed to the NRS National Advisory Committee (NAC). The NAC is a small diverse group of NRS stakeholders. Members of the NAC provide feedback to the NRS ...

Launch of new NRS app

3 December 2014

Today is the International Day of People with a Disability and the NRS is marking the occasion with the launch of a new app - an exciting improvement in the way people ...

Please help us review captioned relay

20 October 2014

The NRS is reviewing captioned relay. The review is part of a continuous improvement strategy which aims to improve NRS users' experience over time. The review of captioned relay commenced on 1 ...

NRS celebrates Hearing Awareness Week

23 August 2014

The NRS is celebrating Hearing Awareness Week which runs until 31 August. Again the focus of our activity is awareness-raising among contact centre staff around the country. We expect the following to ...

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