News and events

NRS app turns one!

4 December 2015

The NRS app is celebrating its first birthday today this week. It was the first app in the world to provide access to a range of relay calls and support functions on ...

Celebrating International Day of People with Disability

3 December 2015

Today is a special day recognised around the world to promote an understanding of people with disability and to encourage support for their dignity and rights. NRS education coordinators will be celebrating ...

Some relay calls not available earlier on Tuesday

1 December 2015

Earlier this afternoon we were unable to connect customers' calls for a number of NRS call options. From around 2.20pm to 2.45pm Eastern Standard Time all call options apart from TTY calls ...

NRS gets out and about

27 November 2015

The last couple of months have seen the NRS outreach team travelling the country busy participating in conferences, workshops and expos. We have talked to hundreds of participants about how relay calls ...

Uncle Michael – Wailwan man and Men’s Shedder stays in touch through the NRS

19 November 2015

Michael Welsh is a member of the Wailwan people and a grandfather in his 60s who has experienced hearing loss for many years. His life and journey features in a new video ...

NRS working with disability insurance scheme

18 November 2015

The NRS has teamed up with the National Disability Insurance Scheme (NDIS) to assist NRS users. The NDIS is a new way of supporting people with permanent and significant disability, their families ...

Tell us what you think of the NRS app

10 November 2015

The NRS is surveying users to find out what they think of the NRS app. The app was launched in December last year and we are particularly keen to find out: how ...

NRS teams up with Australian Deaf Games

14 September 2015

The NRS will be partnering with the Australian Deaf Games again in 2016. Running from 9 to 16 January, the event will see over 1000 deaf and hearing-impaired people, from all over ...

Major accessibility award for NRS app

2 September 2015

The NRS app has won the 'Most innovative app designed for people with disability or older Australians' at the second annual Apps for All Challenge awards. The awards were announced at the ...

NRS celebrates accessibility during Hearing Awareness Week

14 August 2015

The NRS is celebrating Hearing Awareness Week from 23 to 29 August with hundreds of contact centres around the country – encouraging businesses to be accessible to everyone via the phone. The ...

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24-hour relay call numbers

  • TTY/voice calls

    133 677

  • Speak & Listen

    1300 555 727

  • SMS relay

    0423 677 767

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