News and events

Try our new online call tutorial

24 May 2016

If you want to find out what a relay call is like without actually making one, have a look at our new call tutorial. People wanting to learn about relay calls can ...

Seniors stay connected with iPad lessons

5 May 2016

A Western Australian group encouraging the use of technology and smartphones for seniors has joined forces with the NRS to show how easy it can be to stay connected. The Rockingham seniors' ...

Relay Service Short Film Awards

5 May 2016

A short film about backpacking, parents, and Skype won the best film at the Relay Service Short Film Awards during this year’s Young at Heart Seniors Film Festival. The winning film, Venice, ...

Update for the NRS app available

30 March 2016

There is a new update for the NRS app for users of Android smartphones and tablets. The update corrects a problem that has made it difficult to make Video Relay calls through ...

NRS sets out customer charter

29 March 2016

The NRS has developed a series of principles setting out what our customers should expect from us. The NRS Customer Charter provides a simple framework that specifies the commitments of the NRS ...

Captioned Relay helps Debbie reconnect

24 February 2016

Debbie Watson was in her 40s, running her own proofreading business and volunteering as a bookkeeper for a charity when she started to struggle with using the phone. Partially deaf since she ...

NRS partners again with Young at Heart festival

23 February 2016

The NRS has teamed up with the Young at Heart Seniors Film Festival for the third year running as a festival partner and as sponsor of the Relay Service Short Film Awards. ...

NRS app wins international innovation award

11 February 2016

The NRS app was one of the international winners in the Best M-Government Service Awards announced at the World Government Summit in Dubai last night. The app won the international Social Affairs ...

NRS app finalist in global innovation awards

8 February 2016

The NRS app has been announced as a finalist in the third Best m-Government Service Awards presented in the United Arab Emirates. The global awards acknowledge innovative solutions in the field of smartphone ...

Use the NRS to call someone you love these holidays

23 December 2015

The NRS is open for relay calls every minute of every day right through the holiday period. 'Every day is an NRS day', said Deb Fullwood, Managing Director of NRS Outreach. 'Our ...

Make an Internet Relay call Make a Captioned Relay call

24-hour relay call numbers

  • TTY/voice calls

    133 677

  • Speak & Listen

    1300 555 727

  • SMS Relay

    0423 677 767

Make other relay calls
– all the numbers you need