Making a relay call through AIM

image of girl on computer

AOL Instant Messenger (AIM) is shutting down and you can no longer make internet relay calls through the AIM platform.

Customers who have used AIM can make internet relay calls through the NRS app or the NRS website.

Please note that the closure of AIM is outside NRS control.

More information

Contact the NRS Helpdesk if you have any queries about these changes or would like assistance in transferring to another form of relay call.

Find out more about the shutdown of AIM.

Make an internet relay call Make a captioned relay call

24-hour relay call numbers

  • TTY/voice calls

    133 677

  • Speak & Listen

    1300 555 727

  • SMS relay

    0423 677 767

Make other relay calls
– all the numbers you need