About us

pic of NRS conference display

It is also available to anyone who wants to call a person with a hearing or speech impairment.

Features of the service

The NRS is available to everyone at no additional charge.

Terms and conditions

By using the services provided by the NRS you are agreeing to these terms and conditions.

Your privacy

The NRS is committed to protecting the privacy of the content of all calls and the identity of callers.

If you have a complaint 

The NRS has a complaints policy which seeks to ensure a fair and effective response if anyone has a concern or complaint about the NRS. And you can make a complaint here

The NRS is an Australian Government initiative funded by a levy on eligible telecommunications carriers. 

Make an Internet Relay call Make a Captioned Relay call

24-hour relay call numbers

  • TTY/voice calls

    133 677

  • Speak & Listen

    1300 555 727

  • SMS Relay

    0423 677 767

Make other relay calls
– all the numbers you need