Costs for overseas calls will be charged to this account. Download a new NRS account form.
Calling overseas
To call overseas, dial:
- 133 677 – if you are a TTY user, or are ringing one
- 1300 555 727 – if you are a Speak and Listen user, or are ringing one
- make a call through internet relay
Give the country and area code and telephone number of the person you wish to call as you normally would, and don't forget to give the country code.
Your phone company will charge you for the cost of the local call to the NRS, and the NRS will bill you for the cost of the overseas call.
Calling from overseas
If you are on holidays or working overseas you can call your family or friends in Australia, through the NRS. Likewise, if someone overseas wants to call you, they can do so through the NRS. An NRS account is not needed.
To call the NRS from overseas, dial the international access code (00 in most countries) of the country you are calling from, then:
- 617 3815 7799 – if you are a TTY user, or are ringing one
- 617 3815 8000 – if you are a Speak and Listen user, or are ringing one.
Give the area code and telephone number of the person you wish to call, as you normally would.
The phone company you are using to make the call will charge you for the cost of the call. There will be no NRS charge.
Note: you cannot make an internet relay call to Australia from overseas.
Reverse charge calls
If you want to make a reverse charges call, the person receiving your call must have an NRS account so they can be charged for the call. The receiver may accept or reject your call and the NRS will not accept calls from an overseas reverse charge call service.
To call reverse charges, dial:
- 1800 555 722 Only reverse charge calls can be accepted on this number.
The relay officer will let you know if the receiver accepts or rejects your reverse charge call.
