Opening an NRS account

pic of NRS user with uniphone TTY

You don't need to open an account to make local, national (STD) or toll-free calls.

However if you want to:

  • make overseas phone calls - you will need to use a pre-paid phone card or open a National Relay Service account
  • receive reverse charge calls - you will need to open a National Relay Service account
  • make calls to premium rate information or service numbers (eg 1900 numbers) in Australia - you will need to open a National Relay Service account.

If you want to open an NRS account, download an NRS new account form and send it to us.

See more about making overseas, premium rate and reverse-charge calls.

Change of account details

If you need to change any of your account details download an NRS account change of details form and return to us.

 

Make an internet relay call Make a captioned relay call

24-hour relay call numbers

  • TTY/voice calls

    133 677

  • Speak & Listen

    1300 555 727

  • SMS relay

    0423 677 767

Make other relay calls
– all the numbers you need
Free training