The NRS e-learning module

RCNA Logo

The National Relay Service helps people who are deaf, losing their hearing or have a speech impairment to have successful phone conversations and live a more independent, connected life. It’s a great option to help them stay in touch with friends, family and the outside world, and also reach emergency services when needed.

The module

The e-learning module is specifically designed to raise awareness and understanding of the NRS among nurses, with practical information that will help you explain the service to your clients as well as providing you with other helpful resources.

The module takes about an hour to complete.

Earn CPD recognition

This online learning program has been endorsed by Royal College of Nursing, Australia, according to approved criteria. Attendance attracts 1 Continuing Professional Development (CPD) hour as part of RCNA’s Life Long Learning Program (3LP).

Let’s get started!

Make an internet relay call Make a captioned relay call

24-hour relay call numbers

  • TTY/voice calls

    133 677

  • Speak & Listen

    1300 555 727

  • SMS relay

    0423 677 767

Make other relay calls
– all the numbers you need