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Call options

• Internet relay
  • Making a call through instant messaging
  • Making a call through this website
  • Making a relay call with mobile phones and tablets
  • Some things you can't do with internet relay
  • Biographies of the stars
• Speak and Read
• Type and Read
• Type and Listen
• Speak and Listen
• Calling an NRS user

More information

• Making a call with little or no speech
  • More information and free training
  • Getting started with NRS calls
  • Free resources
  • Ideas for people without much phone experience
  • Is the NRS right for me?
    • Laws governing the NRS
• Emergency calls
  • Smoke alarms for people in NSW who are deaf or have a hearing impairment
• Call privacy
  • How am I protected as the caller?
• Call costs
• Equipment
  • TTY or internet relay
  • Disability equipment programs

• Training
• Tips for making calls
  • Starting the call
  • Tips on typing
  • Tips for talking to an NRS user
  • Having good internet relay calls
  • Difficulties with your call
  • Telling people that you use the NRS
  • Stay secure online
• Caller profiles make your calls easier
• Overseas & reverse charge calls
• Opening an NRS account
• Conference calls
• Online e-learning module for health and aged care professionals
  • What now?
  • The NRS e-learning module
  • Terms and conditions
  • The NRS e-learning module
  • The NRS e-learning module
  • The NRS e-learning module
  • The NRS e-learning module
  • The NRS e-learning module
  • The NRS e-learning module
  • The NRS e-learning module
  • The NRS e-learning module

• Benefits for your organisation
• Disability and equal access
• Becoming Relay Service friendly
  • Check your business process
    • TTY or NRS
  • Train your staff
  • Check your website
  • Check your publications and stationery
  • Audit yourself
• Resources and support for business

• Internet relay FAQs
  • Internet relay via instant messaging - FAQs
  • Internet relay using the NRS website - FAQs
  • System and error messages - FAQs
  • During the call - FAQs
  • Making a call from work - FAQs
  • Troubleshooting for internet relay
  • Internet relay - general FAQs
• TTY FAQs
• Make the type size bigger or smaller
• How do I know a call is genuine and not a scam?

• Features of the service
• About the organisation
  • Improving the way we do things
• Terms and conditions
• NRS Customer Consultative Committee
• New services coming this year
  • SMS relay
  • Video relay
  • Improvements to internet relay
  • Extended hours for Helpdesk
  • Mobile version of NRS website
  • App for mobile devices
  • Web-based captioned telephony

• Helpdesk
• Giving us feedback
• Making a complaint
• Order form