Training for new NRS call channels

Vanessa Alford is the Deaf Sector Community Training Officer for the NRS. Her job is to help members of Australia's Deaf community to know more about the NRS and how to make relay calls using different devices.

The relay service has changed in recent years to keep up with developments in communications technology. You can make relay calls from your mobile phone, computer, or tablet. You can be out and about and still make relay calls.  Also, the NRS has an app for your smartphone or tablet.

If you are Deaf and use Auslan see this video for more info.


Deaf or hearing impairment



Auslan and captions

Make an internet relay call Make a captioned relay call

24-hour relay call numbers

  • TTY/voice calls

    133 677

  • Speak & Listen

    1300 555 727

  • SMS relay

    0423 677 767

Make other relay calls
– all the numbers you need
Free training