Receiving calls through the National Relay Service

image of Receiving call through the NRS a guide for business and contact centres DVD label

A DVD guide for business and other organisation that have call centres on receiving calls from NRS users. Covers what the NRS is, how a relay call works, tips for managing a call and privacy issues.

You can order the DVD below or you can also view it online.

Topic

Training

Business and government

Format

Without captions

Make an internet relay call Make a captioned relay call

24-hour relay call numbers

  • TTY/voice calls

    133 677

  • Speak & Listen

    1300 555 727

  • SMS relay

    0423 677 767

Make other relay calls
– all the numbers you need
Free training