2016 is the National Year of Digital Inclusion. Run by Go Digi, this important year aims to help Australians realise their online potential, raise awareness of digital inclusion at all levels of society and celebrate the benefits of digital literacy and digital inclusion across Australia.
The NRS celebrated the event recently at the National Year of Digital Inclusion Conference which saw local leaders in technology and community discuss what digital inclusion looks like in practice.
The day included engaging and lively panel discussions on a variety of topics such and ‘Digital Literacy in Social Housing’, ‘Equity, learning and digital capacity for families’ and ‘Innovation – What’s possible?’
NRS, Outreach Managing Director, Deborah Fullwood was a panel member for the final session of the day entitled, ‘It’s not that hard being accessible – is it? Inclusion for all is a lot easier than you think.’ Panellists where asked what accessibility means to them, the barriers society faces in achieving accessibility and what they would do to ‘break’ those barriers’.
‘For us, accessibility is the power to communicate with family, friends and businesses, using communication methods that are practical and convenient,’ said Ms Fullwood.
‘Using technology as a solution, the NRS provides a service for our users (deaf, hearing impaired and speech impaired) and businesses and organisations who need to connect with their customers on the phone, giving them additional choices in the way that they connect.
‘Through our work we’ve found that mutual benefit for the customer and the organisation is the best driving factor for improving accessibility. Technological innovation can also improve accessibility over time.’
Go Digi is four year digital literacy program created by Infoxchange and Australia Post with the goal to supporting more than 300,000 Australians improve their digital skills. For more information go to https://www.godigi.org.au/