News and events

Join our Hearing Awareness Week campaign

1 August 2013

The NRS’s Hearing Awareness Week campaign (25-31 August, 2013) is a great opportunity to think about how your organisation or practice can serve Australians with hearing impairments. The NRS is the Australia-wide ...

SMS relay and video relay now live

2 July 2013

We are very excited to be launching two new services for Australians who are deaf or have a hearing or speech impairment. SMS relay – a service that allows NRS users to ...

'Quiet signs' hits one million, screens in Serbia

7 May 2013

As part of a launch in Belgrade of the Serbian edition of a book on the theory and practice of sign language interpreting, the Australian Ambassador to Serbia, Dr Helena Studdert, presented the NRS ...

Change of NRS website address

25 March 2013

Today the address of the NRS website was changed from www.relayservice.com.au to www.relayservice.gov.au. This change reinforces the NRS website as part of an important Australian Government program, and as a source of ...

E-learning experience for health professionals

11 March 2013

The NRS is today launching a special e-learning module, ‘Understanding the NRS’, for health and aged care professionals. If you're a health professional who needs to know more, or refresh your knowledge ...

Human Rights Commission celebrates 20 years with some great films about disability

7 March 2013

Geoffrey Scott is a sculptor, painter and, sometimes, comedian. Being deaf from birth hasn’t stopped him from being creative. But when it came to making phone calls, Geoff hit a wall. He ...

Big improvements in NRS are coming

8 February 2013

The government today announced the successful tenderers for new contracts to deliver the NRS. This follows a competitive tender process that began last August. These contracts, which start on 1 July and ...

NRS sponsors accessible film festival

2 December 2012

The National Relay Service is sponsoring the Access All Areas Film Festival – a series of events providing accessible screenings of Australian features and short films to venues around Australia. Movie watching ...

Make sure you are not caught by a scam call

12 October 2012

Sometimes the NRS is used by people making calls trying to rob trusting NRS users on the other end of the phone line. Generally these types of calls, or scams, are rare. ...

Making call centres ‘relay service ready’

8 July 2012

People working in call centres do an important job in managing the contact between businesses and their customers. But sometimes the needs of the one in six Australians with a hearing impairment ...

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24-hour relay call numbers

  • TTY/voice calls

    133 677

  • Speak & Listen

    1300 555 727

  • SMS relay

    0423 677 767

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