News and events

NRS partners again with Young at Heart Film Festival

29 April 2015

The NRS has teamed up once more with the Young at Heart Seniors Film Festival. This is the second year that the NRS has joined the festival as a Partner and sponsor ...

NRS during the storms

22 April 2015

The NRS has not been affected by the recent East Coast storms. You can call Triple Zero, State Emergency Services, 106 (on your TTY) and family and friends via the service. The ...

Emma Scanlan joins NRS advisory committee

3 March 2015

Audiologist Emma Scanlan has been appointed to the NRS National Advisory Committee (NAC). The NAC is a small diverse group of NRS stakeholders. Members of the NAC provide feedback to the NRS ...

Launch of new NRS app

3 December 2014

Today is the International Day of People with a Disability and the NRS is marking the occasion with the launch of a new app - an exciting improvement in the way people ...

Please help us review captioned relay

20 October 2014

The NRS is reviewing captioned relay. The review is part of a continuous improvement strategy which aims to improve NRS users' experience over time. The review of captioned relay commenced on 1 ...

NRS celebrates Hearing Awareness Week

23 August 2014

The NRS is celebrating Hearing Awareness Week which runs until 31 August. Again the focus of our activity is awareness-raising among contact centre staff around the country. We expect the following to ...

NRS website now easy to use on phones

25 June 2014

More and more people today are viewing online material on their smartphones and tablets. This is a result of improvements in the technology and speed of tablets and smartphones, and a decline ...

New NRS services in 2013 and 2014

13 June 2014

And there are more to come! SMS relay NRS users can now make a relay call on a mobile phone without an internet connection. It's great for people on the move, away ...

New-look internet relay

10 June 2014

The NRS has introduced a new improved version of internet relay. This new version will allow customers to receive calls from hearing callers. Key improvements Internet relay customers can receive calls from ...

Windows Live Messenger (MSN) not to reopen for internet relay calls

17 April 2014

Last November the NRS announced that it was ceasing to support Windows Live Messenger (MSN) as a platform for internet relay, due to changes to the platform outside the control of the ...

Make an internet relay call Make a captioned relay call

24-hour relay call numbers

  • TTY/voice calls

    133 677

  • Speak & Listen

    1300 555 727

  • SMS relay

    0423 677 767

Make other relay calls
– all the numbers you need
Free training