Hours of video relay

pic of relay officer signing in Auslan during a video relay call

Because the hours of video relay are fixed to Australian Eastern Standard Time they will vary according to where you are in Australia and the time of year.

Winter time

(first Sunday in April to first Sunday in October)

Queensland, NSW, ACT, Victoria, Tasmania 7am to 6pm
South Australia and Northern Territory 6.30am to 5.30pm
Western Australia 5am to 4pm

Summer time

(first Sunday in October to first Sunday in April)

NSW, ACT, Victoria, Tasmania 8am to 7pm
South Australia 7.30am to 6.30pm
Queensland 7am to 6pm
Northern Territory 6.30am to 5.30pm
Western Australia

5am to 4pm

National public holidays

Video relay is not available on these days:

  • New Year's Day
  • Australia Day
  • Anzac Day
  • Good Friday
  • Easter Monday
  • Christmas Day
  • Boxing Day
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24-hour relay call numbers

  • TTY/voice calls

    133 677

  • Speak & Listen

    1300 555 727

  • SMS relay

    0423 677 767

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– all the numbers you need