More information and free training

image of man in wheelchair

Here are a range of things to help you get going with relay calls.

Send us your questions

You can contact our Helpdesk by phone, SMS, email or fax. Our Helpdesk staff will answer your questions or refer you on to other team members who can assist.

Ask for free training

We can provide free training anywhere in Australia for people who need help to get started with the NRS.

In most cases this can be face-to-face training, but in more remote areas we might work with you over the phone, or via video communication to get you started.

Request a free info session

Ask about a visit from the NRS information and education team to run a free information session for your group - we have team members in every state.

The Helpdesk will put you in touch with your local NRS team member.

Advice on the technology that suits you

Options for specialised devices for people with complex needs can seem confusing when you start to look at them. Start by discussing what you need with your occupational therapist, speech pathologist or other support staff.

You may need to get in touch with experts in your local area to obtain particular specialised technology devices. Here are some of the services available:


Cerebral Palsy Alliance - Assistive Technology, Mobility and Customised Seating

Ph:  1300 888 378

Computer Assistive Technology Services (CATS)

1 Fennell Street

North Parramatta NSW 2151

PO Box:  PO Box 4055

Parramatta NSW 2124

Ph:  02 9890 0181 or toll free:  1800 506 071

Fax: 02 9683 2827




Ph: 03 9362 6111  

Western Australia

Independent Living Centre

Ph: 1300 885 886 (WA callers only)

or 08 9381 0600 


Independent Living Centre

Ph: 1300 885 886 (Tasmanian callers only)

or 03 6334 5899

Make an internet relay call Make a captioned relay call

24-hour relay call numbers

  • TTY/voice calls

    133 677

  • Speak & Listen

    1300 555 727

  • SMS relay

    0423 677 767

Make other relay calls
– all the numbers you need
Free training
The National Relay Service really makes a huge difference to my lifestyle. If someone who is non-verbal was thinking of using the relay service – I’d say go for it."


Reservoir, Victoria